Crosses 1 Million Paying Customers and 150 Million Global Users
Zoho Corporation has marked its 30th anniversary with two major milestones, announcing that it now supports more than one million paying organisations and over 150 million users worldwide. The company also reported strong financial momentum in 2025, recording a 32% year-on-year growth in customers and a 20% increase in revenue. The announcement was made on the sidelines of the India AI Impact Summit 2026.
Zoho Corporation operates a diversified portfolio that includes Zoho (cloud business applications), ManageEngine (IT management and security), Qntrl (workflow orchestration), and TrainerCentral (online training platform). Together, these offerings position Zoho as a full-stack enterprise software provider serving businesses of all sizes across industries.
Sridhar Vembu, Co-founder and Chief Scientist of Zoho Corporation, highlighted the company’s distinct identity as a bootstrapped, privately held organisation that builds its technology entirely in-house. He emphasised that Zoho’s long-standing philosophy prioritises delivering customer value above competitive positioning. According to Vembu, every innovation, product decision, or policy shift is first evaluated against a simple benchmark: whether it genuinely helps businesses operate more effectively. Over three decades, this customer-first approach has enabled Zoho to build scalable, affordable, and powerful cloud solutions that address evolving enterprise needs.
Founded in 2005, Zoho has maintained a strong focus on deep-tech research and development, developing AI-powered and cloud-native applications tailored to modern business demands. In recent years, the company has steadily moved upmarket, particularly in India, by offering domain-specific application platforms layered with no-code and low-code capabilities. This strategy has reduced implementation timelines, accelerated time-to-market, and improved return on investment for enterprises. As a result, Zoho now counts leading organisations such as Mercedes-Benz India, Force Motors, Joyalukkas, and Union Bank of India among its enterprise customers. The company also collaborates with global consulting and IT leaders including Tata Consultancy Services, PwC, and Deloitte to deliver sector-specific solutions at scale.
Within Zoho’s enterprise portfolio, ManageEngine plays a critical role in powering IT operations and cybersecurity infrastructure for organisations worldwide. Since its founding in 2002, ManageEngine has helped enterprises navigate multiple waves of technological transformation—from traditional on-premises systems to cloud, hybrid environments, and now AI-driven ecosystems. Through its unified platform approach, ManageEngine provides integrated solutions across networks, servers, endpoints, applications, service desks, identity management, and security. Enterprises such as Samsung Electronics, Omega Healthcare, Narayana Health, and WAISL Limited rely on ManageEngine to modernise IT operations while maintaining resilience and visibility.
At the India AI Impact Summit 2026, Vembu outlined Zoho’s strategic approach to artificial intelligence, emphasising experimentation, agility, and long-term conviction building. He noted that while AI is automating various business functions, sustained growth will depend on solving real customer problems rather than chasing trends. Drawing parallels to the dot-com era, he stressed the importance of low-stakes experimentation and the willingness to pivot as technologies evolve. Zoho’s enduring commitment to deep R&D investment and continuous experimentation, he said, remains central to its future strategy in AI-driven software innovation.
Vembu also expressed optimism about India’s position in the global AI race, pointing to the country’s youthful demographic and track record of digital innovation. Referencing advancements such as the Unified Payments Interface (UPI), he suggested that India has already demonstrated leadership in digital infrastructure and can achieve similar success in artificial intelligence if it continues to innovate collaboratively and experiment with confidence.
Customers echoed similar sentiments.
Balaji Damodaran, Chief Technology Officer at Krea University, described the partnership with Zoho since 2019 as a transition from basic tool adoption to deep platform-level reliance. He highlighted Zoho’s comprehensive product suite and dependable support as key differentiators that enabled expansion across critical institutional functions. Kalidasan Shanmugakani, Cybersecurity Program Director and CIO at WAISL Limited, noted that ManageEngine has been instrumental in managing airport IT operations across some of the most complex and large-scale airport infrastructures in India and globally.
Balaji Damodaran, Chief Technology Officer at Krea University, described the partnership with Zoho since 2019 as a transition from basic tool adoption to deep platform-level reliance. He highlighted Zoho’s comprehensive product suite and dependable support as key differentiators that enabled expansion across critical institutional functions. Kalidasan Shanmugakani, Cybersecurity Program Director and CIO at WAISL Limited, noted that ManageEngine has been instrumental in managing airport IT operations across some of the most complex and large-scale airport infrastructures in India and globally.
