As a leading transformation partner for some of the biggest sports clubs and sporting events globally, NTT DATA will bring new technologies to improve the Arsenal supporter experience.
NTT DATA has announced a multi-year partnership with Arsenal to become the club’s Official Digital Transformation Partner. The two organisations will work together over the coming years to strengthen the club’s connection with supporters from around the world. This will be underpinned by NTT DATA’s leading digital transformation capabilities, which will enhance the club’s digital platforms and capabilities to support growth, improve performance, and deepen supporter connection.
Juliet Slot, Chief Commercial Officer, Arsenal, said, “Our ambition is to strengthen our connection with our supporters around the world so that we can serve them better. Enhancing our digital capabilities is an essential part of this journey where through service and connection to supporters we are able to drive forward our performance and our growth.”
The partnership will see NTT DATA provide data analytics tools, machine learning and real-time integrations enabling Arsenal to create an enriched and hyper-personalised supporter experience, delivering tailored content for its communities worldwide. Supporters will also be able to take advantage of improved capabilities in the wider Arsenal ecosystem with exclusive insights, promotions and offers from the club and its partners.
“Arsenal’s commitment to delivering exceptional experiences to supporters is pioneering and its goal of placing people at the heart of innovation aligns with NTT DATA’s core values and approach to business. We look forward to partnering with Arsenal, using our expertise to deliver the digital transformation that helps Arsenal create truly remarkable experiences for its supporters worldwide,” said Niccolo Spataro, CEO of NTT DATA in the UK and Ireland.
