Tech Mahindra has entered into a strategic partnership with FICO, a global leader in analytics and decision management software, to help banking, financial services, and insurance (BFSI) organizations accelerate AI-driven decisioning, advanced analytics adoption, and core banking transformation. The collaboration is aimed at enabling financial institutions to unlock faster business value through intelligent automation, data-driven insights, and scalable digital platforms.
As part of the alliance, Tech Mahindra will establish a dedicated Centre of Excellence (CoE) for the FICO Platform, strengthening its commitment to large-scale core banking modernization, AI-led digital transformation, and enterprise decision intelligence. The CoE will serve as a global hub for innovation, helping banks and insurers modernize legacy systems while improving operational agility and customer experience.
The FICO Platform CoE will offer end-to-end consulting, implementation, integration, and managed services, enabling enterprises to fully harness AI-powered decision management capabilities. Leveraging Tech Mahindra’s expertise in cloud-native architectures, data engineering, artificial intelligence, machine learning, and digital business transformation, the partnership will help clients reduce implementation complexity and accelerate time-to-value. Tech Mahindra will also apply its global delivery model, industry frameworks, and reusable accelerators to seamlessly integrate the FICO Platform into complex, multi-vendor banking ecosystems.
Commenting on the partnership, Harshul Asnani, President and Head – Europe Business, Tech Mahindra, said that many enterprises struggle to extract measurable returns from digital transformation initiatives due to fragmented decision systems and a global shortage of data scientists and system architects. He noted that the partnership bridges this gap by combining FICO’s proven analytics and decisioning platform with Tech Mahindra’s deep implementation and transformation expertise, enabling organizations to drive innovation at scale and achieve tangible business outcomes.
The collaboration will also help financial institutions transform their core banking environments by consolidating siloed decisioning systems into a unified, AI-driven decision layer. This approach will enhance risk management, fraud detection, credit decisioning, and customer engagement across the banking value chain. In parallel, Tech Mahindra will roll out skill development and enablement programs to train consultants on FICO’s AI-driven decisioning tools, helping enterprises move from AI experimentation to production-ready, scalable deployments.
By combining certified talent, proprietary accelerators, and industry-aligned solutions, Tech Mahindra aims to help BFSI organizations de-risk AI adoption, modernize legacy infrastructure, and maximize return on investment from their digital transformation initiatives.
Alexandre Graff, Vice President, Global Partners & Alliances at FICO, highlighted that businesses are increasingly seeking faster value realization from the FICO Platform. He noted that Tech Mahindra’s FICO-trained experts, ready-to-deploy integrations, and implementation accelerators will significantly reduce deployment risk and accelerate digital transformation outcomes for customers worldwide.
While the initial focus of the Centre of Excellence is on banking, financial services, and insurance, the partnership’s scope will expand over time. Tech Mahindra and FICO plan to jointly develop industry-specific AI and analytics solutions using the FICO Platform for additional sectors, extending the impact of intelligent decisioning beyond BFSI.
