Avaya launches Avaya Experience Platform (AXP) Public Cloud, which is now available across the country. Avaya’s robust and comprehensive CX platform, trusted by large enterprises globally, empowers customers to maintain their core capabilities while evolving through flexible innovation paths, including on-premise, private cloud, public cloud, or hybrid deployment models.
The launch of AXP Public Cloud in India completes the local availability of Avaya’s unified CX platform. This will make it easier than ever for Indian organizations, spanning public services, healthcare, BFSI, telecoms, and business process outsourcing, to select the offerings most appropriate for their business needs from Avaya Experience Platform Public Cloud, Avaya Experience Platform Private Cloud and Avaya Experience Platform On-Prem.
“With Avaya Experience Platform Indian businesses can take a pivotal leap forward in the experiences they deliver to both customers and employees. With the launch of AXP Public Cloud in India, local organizations can leverage cutting-edge AI and comprehensive journey orchestration capabilities to create personalized, proactive, and fluid experiences that not only build customer loyalty but also drive business growth,” said Vishal Agrawal, Managing Director – India & SAARC, Avaya.
Indian organizations are increasingly looking to digital touchpoints and emerging technologies such as AI to provide personalized customer and employee experiences that will not only drive business growth, but also set new benchmarks in the industry. The Avaya Experience Platform helps to move quickly on these efforts with capabilities that span the full breadth of the customer and employee experience
