DXC Technology has introduced DXC OASIS, a next-generation intelligent orchestration platform designed to redefine managed services in the era of artificial intelligence (AI). Built to integrate seamlessly across complex enterprise IT environments, DXC OASIS delivers a unified, secure, and scalable operating model that combines human expertise with advanced agentic AI.
Announced in Dubai on April 29, 2026, DXC OASIS represents a major leap forward in AI-driven managed services, enabling organizations to move from traditional reactive IT support to predictive, real-time, and autonomous IT operations. The platform connects and actively manages entire IT estates, providing continuous visibility, control, and optimization across mission-critical systems.
AI-Driven Managed Services for Modern Enterprises
Today’s enterprises operate in highly complex, multivendor IT ecosystems, often struggling with fragmented systems, siloed data, and limited operational visibility. DXC OASIS addresses these challenges by creating a centralized orchestration layer that unifies data, workflows, and systems into a single intelligent platform.
Rather than replacing existing infrastructure, DXC OASIS enhances interoperability by acting as an open, agentic orchestration layer. This allows organizations to leverage existing IT investments while improving efficiency, agility, and performance through AI-powered automation and decision-making.
DXC OASIS introduces several core capabilities that support enterprise digital transformation and operational resilience:
Unified IT Visibility: Provides a real-time, enterprise-wide view of performance, cost, and risk across all systems and service providers
Predictive AI Analytics: Uses machine learning and AI algorithms to identify patterns, forecast disruptions, and recommend proactive actions
Human + AI Collaboration: Combines intelligent AI agents with human expertise to automate routine tasks and enhance strategic decision-making
Transforming IT Operations with Agentic AI
DXC OASIS is built on DXC’s Human+ approach, which integrates AI directly into managed services delivery. AI agents continuously monitor signals, analyze operational data, and take intelligent actions in real time, while human experts provide governance, context, and oversight.
This hybrid model enables enterprises to achieve:
- Faster incident response and resolution
- Reduced operational risk
- Improved IT performance and uptime
- Enhanced scalability and cost optimization
By shifting from reactive support models to intelligent execution, DXC OASIS helps organizations achieve continuous improvement and long-term business value.
Chris Drumgoole, President of Global Infrastructure Services at DXC Technology, emphasized the strategic importance of the launch, “DXC OASIS defines a new category in managed services. It enables real-time, orchestrated, AI-driven operations across entire IT environments, giving enterprises continuous control over performance and delivering measurable business outcomes.”
Dan Gray, Chief Technology Officer for Global Infrastructure Services, added, “DXC OASIS provides a real-time, holistic view of IT operations and KPIs. By combining AI agents with human expertise, it allows organizations to focus on strategic leadership rather than managing fragmented systems or reacting to alerts.”
Designed for the AI Era of Enterprise IT
DXC OASIS reflects the evolving needs of modern enterprises, where success depends on real-time insights, cross-functional collaboration, and continuous optimization. Its human-centered design aligns IT teams, business leaders, and operational stakeholders around a single source of truth, enabling faster and more informed decision-making.
With AI-driven orchestration, predictive analytics, and scalable infrastructure management, DXC OASIS sets a new benchmark for managed services platforms, helping enterprises accelerate digital transformation, improve resilience, and maximize ROI from IT investments.
