Pulse Hero is a SaaS platform to help other SaaS platforms get feedback from their users so they can reduce and collect testimonials and reviews.
iLathys has launched Pulse Hero, in partnership with Movosoft, a bespoke software developer and technology strategist. Pulse Hero is a SaaS platform to help other SaaS platforms get feedback from their users so they can reduce churn and develop the features that are really needed. It can also help collect testimonials and reviews at the same time from happy users.
“We launched many SaaS platforms over the past 10 years and a major pain point has always been to get enough customer feedback, positive or negative, on a regular basis. Having regular feedback helps you understand what happy customers value as well as what unhappy users are frustrated about. By reducing these frustrations, you can also reduce churn, a critical issue for most SaaS platforms,” said JC Bougle, one of the co-founders of Pulse Hero.
With Pulse Hero, iLathys has introduced a solution to address a major pain point of customers that they don’t get enough customer feedback, be it positive or negative, on a regular basis.
Pulse Hero’s mission is to help SaaS companies grow faster and in a more sustainable way thanks to regular user feedback. iLathys is the incubator of SaaS platforms such as Storyboard, an AI storyboard generator, as well as services businesses such as fewStones, a corporate video production agency.
