Tech Mahindra has announced a strategic partnership with UKG to accelerate AI-driven workforce transformation, HR automation, and digital workplace innovation for global enterprises, particularly small and mid-sized organizations across North America.
The collaboration focuses on helping businesses in key sectors such as IT, retail, manufacturing, and services improve workforce productivity, operational efficiency, and employee experience through advanced AI-powered workforce management solutions. As part of the partnership, Tech Mahindra will deploy the UKG Workforce Operating Platform internally while also expanding its UKG services practice to support enterprise clients worldwide.
Built on one of the world’s largest workforce datasets and powered by people-first artificial intelligence, the UKG Workforce Operating Platform enables organizations to optimize frontline operations, streamline HR processes, and enhance decision-making.
Sumit Kumar Popli, President – Technology, Media and Entertainment (TME) Business, Tech Mahindra, said, “As organizations navigate increasingly dynamic workforce environments, they need intelligent and scalable solutions that improve agility, enhance employee experience, and drive stronger business outcomes. Our partnership with UKG brings together deep transformation expertise and advanced workforce innovation to help enterprises address frontline workforce challenges with greater confidence. By expanding our UKG practice, we aim to help enterprises accelerate their adoption of the UKG platform through seamless implementation and integration. At the same time, we are deploying UKG within our own organization to lead by example and drive meaningful workforce transformation at scale.”
With its strong global presence across 90+ countries and deep expertise in digital transformation, cloud services, and enterprise technology, Tech Mahindra aims to strengthen its position in the fast-growing HR tech and workforce management solutions market. The partnership will also help organizations navigate complex labor environments by enabling agile, data-driven, and resilient workforce strategies.
A key highlight of the collaboration is the focus on transforming the entire hire-to-retire lifecycle, including AI-powered recruitment, onboarding, payroll management, talent mobility, and workforce analytics. These capabilities are expected to deliver improved accuracy, compliance, and return on investment (ROI) for enterprises adopting the platform.
Jay Dettling, Chief Partner Officer, UKG, said, “We are excited to deepen our partnership with Tech Mahindra, a globally respected technology consultancy with proven enterprise delivery expertise. Tech Mahindra’s decision to both grow its UKG services capabilities and deploy our Workforce Operating Platform builds on our global momentum and growth strategy. Together, we will help organizations better support their frontline employees while driving operational excellence.”
The partnership builds on a nearly decade-long relationship between Tech Mahindra and UKG, combining enterprise consulting expertise with innovative workforce technology. As businesses increasingly adopt AI to modernize operations, this collaboration positions both companies to lead in delivering scalable, intelligent workforce solutions.
With growing demand for AI-driven HR platforms, workforce automation, and employee experience solutions, the Tech Mahindra–UKG partnership is set to play a critical role in shaping the future of work and enabling organizations to achieve sustainable, technology-led growth.
