Plans $25 Million ARR by 2028 With ₹220 Crore Coimbatore Tech Hub Investment.
Kovai.co has announced that its flagship knowledge management and AI-powered documentation platform, Document360, has surpassed $10 million in Annual Recurring Revenue (ARR). With rising global demand for AI-driven knowledge automation, enterprise knowledge bases, and self-service documentation tools, the company is now targeting $25 million ARR by 2028. This growth will be supported by a major ₹220 crore investment in Kovai.co’s Coimbatore Development Centre over the next three years.
Marking a significant achievement in the SaaS and AI knowledge management industry, Document360 becomes Kovai.co’s second product to cross the $10M+ ARR threshold, following the success of BizTalk360. This accomplishment places Kovai.co among a select few bootstrapped SaaS companies worldwide to build two high-growth, multi-million-dollar ARR products without external funding. BizTalk360 continues to be a leading enterprise solution for Microsoft BizTalk Server monitoring, administration, and operations.
With overall company revenue now exceeding $20 million, Kovai.co is reaffirming its long-term commitment to building world-class technology from Tier 2 cities. The upcoming ₹220 crore investment will accelerate product innovation, strengthen AI capabilities across platforms, expand engineering talent, and boost global market reach.
“This milestone is a proud moment for Kovai.co, Coimbatore, Tamil Nadu, and the Indian SaaS ecosystem. As AI reshapes how enterprises create, manage, and distribute knowledge, Document360 is becoming a mission-critical platform. Our ₹220 crore investment into Coimbatore will supercharge innovation, expand AI engineering, and elevate the region as a global technology hub,” said Saravana Kumar, Founder & CEO of Kovai.co.
Document360 is projected to grow 40–45% annually over the next three years, with Coimbatore emerging as the core center for AI engineering, deep-tech development, cloud innovation, and SaaS talent expansion. “By developing advanced technology in Coimbatore, we are powering our global roadmap while strengthening the city’s reputation as an emerging innovation hub,” Kumar added.
Since its launch in 2019, Document360 has transformed into one of the world’s leading self-service knowledge base and documentation platforms, competing directly with top global players. Today, it serves 1,500+ customers, including enterprise giants, unicorn startups, tech leaders, and government organizations across industries like IT, SaaS, manufacturing, and healthcare. Notable clients include VMware, NHS, Ticketmaster, Payoneer, Virgin Red, and Comcast.
As organizations adopt AI-powered automation, enterprise search, and intelligent knowledge workflows, Document360 provides the essential structured information, instant answers, and advanced search capabilities needed for modern teams.
Looking forward, Kovai.co is scaling its third high-potential product, Turbo360, with the goal of making it the company’s next $10 million ARR success story. Turbo360 (formerly Serverless360) is a next-generation Cloud Management and Azure Cost Optimization platform, offering deep insights, automated governance, and infrastructure monitoring for complex Azure ecosystems.
