The partnership to Strengthen Data Resilience and Automate Compliance-Ready Backup Workflows.
Veeam Software has announced the launch of the Veeam App for ServiceNow, a powerful new integration designed to help organizations streamline, automate, and manage data protection, backup orchestration, and recovery workflows directly within the ServiceNow AI Platform. Available now in the ServiceNow Store, the app strengthens enterprise data resilience, improves regulatory compliance, and enhances operational efficiency across highly regulated industries.
Built to create a secure and intelligent bridge between the Veeam Data Platform and ServiceNow IT Service Management (ITSM) workflows, the Veeam App allows teams to monitor, manage, and automate Veeam-powered data protection tasks—all without leaving the ServiceNow interface. The solution supports bi-directional orchestration, real-time status synchronization, policy-driven automation, and full auditability, making it an essential tool for businesses prioritizing secure, resilient, and compliant data operations.
“Data resilience means ensuring all organizational data is protected so business can continue uninterrupted. By uniting Veeam’s secure backup capabilities with ServiceNow automation, we enable customers to simplify operations, accelerate recovery, and stay prepared for audits in increasingly complex regulatory environments,” said John Jester, Chief Revenue Officer, Veeam.
The Veeam App for ServiceNow is particularly suited for manufacturing, healthcare, pharmaceuticals, finance, and other sectors with strict compliance obligations. Key benefits include:
- Self-Service Data Protection: Empower teams with role-based, on-demand backup and recovery actions.
- Automated Business Continuity: Auto-generate incidents and streamline service workflows for rapid response.
- Enriched Enterprise Intelligence: Integrate Veeam insights into ServiceNow for improved visibility and performance analytics.
- Comprehensive Compliance & Audit Readiness: Generate policy-driven reports, audit trails, and automated documentation.
- Real-Time Status Sync: Maintain unified, up-to-date Veeam and ServiceNow workflows with bi-directional communication.
- Role-Based Access Control: Seamless integration with ServiceNow user groups for secure access to jobs, policies, and data.
“Successful partnerships are built on a shared vision. The Veeam App for ServiceNow gives organizations new ways to strengthen data protection in highly regulated sectors. This is just the beginning of empowering businesses to thrive in a dynamic digital environment,” said Alix Douglas, Group Vice President, Partner Solutions at ServiceNow.
The Veeam App for ServiceNow is now available free of charge to Veeam Data Platform Advanced and Premium customers through the ServiceNow Store. With this integration, enterprises can decentralize backup management, accelerate incident resolution, and maintain enterprise-grade security while improving operational resilience.
